The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or away and can change settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it on your own or call a HVAC professional like H&C Heating and Cooling. If you’re wiring it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can pull ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw adequate electricity, Nest says you may have some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t switch on or turns off and on frequently in a short period of time.

You may worry something is up with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat right away. This is especially pertinent if the weather is temperate, and you haven’t been relying on your heat or air conditioning much.

Our Specialists Can Solve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t fix the dilemma, a smart thermostat specialist like one from H&C Heating and Cooling can assist you. We can determine the malfunction and install a C-wire, if needed.

Smart thermostats including the Nest are created to make your life more convenient, by automatic energy-efficient programming and the opportunity to monitor settings while you’re on the go. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling pros at H&C Heating and Cooling can take care of the problem fast.

If you’re running into atypical heating and cooling behavior with your new Nest, call us at 301-960-3247 to request your appointment today.